Staff your change.

Change and design experts, hired by people who've done the job.

We find experts to strengthen your core team, quickly and flexibly.

Talk to us about a role How recruiting works
Experts added to your core team A core team in a solid band, extended in dotted outline for burst capacity. A line from a gold point passes through a conversation, loops once, and brings the right expert into the extended team, with a second place ready if needed. your core team burst capacity we know the work the right expert, quickly

What we mean by change

Change, designed around people

New systems go live - then people find ways around them. We hire the people and design the work to avoid this, ensuring the change sticks. That means three things, the programme, the work, and the technology inside both.

  • Change and transformation

    The programme

    Programme and project leaders, change managers and operating model specialists to plan and run the work, and get people ready for it.

    • Change manager
    • Programme manager
    • Transformation lead
    • Operating model designer
    • Operational readiness lead
    • PMO lead

  • Experience design

    The work

    We design how work gets done, for customers and for the teams serving them. We map the hand-offs between teams and systems, find where people work around the process, and fix it with them.

    • Service designer
    • Business process architect
    • Business systems analyst
    • User researcher
    • UX designer
    • Content designer

  • AI adoption

    The technology inside both

    The people who help teams put AI to work, and the specialists who build it. We help you decide where AI fits and redesign the work around it.

    • AI change lead
    • AI product owner
    • AI governance lead
    • AI engineer
    • ML engineer
    • Data scientist

One way of working runs through all three.

However the change starts, we approach it the same way. We research how the work really gets done, shape the change with the people it affects, and test it before it scales. And we hire the same way, starting with the team and the work before we search.

Most change now has AI somewhere in it. A new platform arrives with AI built in. A process gets redesigned around automation. A team starts working alongside agents. So we plan for it from the start, in the people we hire and the way we design the work. A tool nobody uses changes nothing.

How you can hire

Hire the way the work needs

We get to know the team, the work and what the role needs to change before we start the search.

Full-time

Permanent leaders and specialists for teams you're building to last.

Interim

Experienced people to step in, cover a gap or steady a programme.

Fractional

Senior expertise for a few days a week, without a full-time salary.

Contract

We can handle employment, contracts and performance, so your team gets on with the work.

Mix them if the work needs it.

How recruiting works

Interested in becoming a candidate or consultant? Apply here

or, when it needs a project

Consulting

Design your change.

Some change needs a project, not a hire. We design it with the people it affects and test it before it scales. It's how good products and services get built. We apply it to change.

It often starts with a short, fixed-fee review of where the change is stalling and why. You get a clear picture of the gaps and the team you need to close them.

Independent specialists, chosen for the brief. A fixed fee and a defined outcome.

Most change is managed. We design it.

How consulting works

People shape the change before it reaches them.

Where we sit

Between the consultancy and the agency

Consultancies send senior people to win the work, then staff it with juniors. And they're always looking for the next piece of work inside your organisation. Agencies send CVs and step back.

We sit in between. The people we place are senior and have done the job before. They're focused on the work, and on leaving your team stronger when they go. Full-time, interim or fractional, for as long as you need them.

Where Delve sits A management consultancy: one senior person on top, a row of juniors doing the work, and arrows heading off to sell more work. A recruitment agency: a loose pile of CVs. Delve, between them: a senior expert added to your team, passing on what they know. Management consultancyDelveRecruitment agency seniors to win it, juniors to do it,always selling the next piecesenior people, focused on the work,and your team learns as they goplenty of CVs, little senseof what the job involves Where Delve sits: between management consultancies, which send seniors to win the work and juniors to do it, and recruitment agencies, which send CVs with little sense of the job. Delve adds senior people to your team who pass on what they know. Management consultancyseniors to win it, juniors to do it,always selling the next piece Delvesenior people, focused on the work,and your team learns as they go Recruitment agencyplenty of CVs, little senseof what the job involves

Client work

What it looks like in practice

Design squads, fully staffed

Financial services Recruiting

16 specialists across four agile squads, embedded in the client's teams for 18 months. We handled employment, performance and contracts. They got on with the work.

Management training, redesigned

Financial services Research-led

We researched and redesigned a management training programme with the managers who take it. It now runs with 1,200 people managers, and feedback rose at least 15% on every measure.

A new strategy, owned by the teams

Ecommerce Research-led

Eight departments had different ideas of what a new strategy meant for them. A four-week research and co-design project put three improvements live within 19 days. Average order value rose 7%, ahead of target.

Read the case studies

Who you'll work with

Edward Conmy

Edward Conmy, founder

I've spent 15+ years recruiting and consulting in change, design and digital. I hold a Postgraduate Diploma in Service Design from NCAD and I'm an APMG certified change manager.

I ran a specialist recruitment business placing UX, product and data people in Irish organisations for nine years. Since then I've led research and co-design projects for Bank of Ireland, Musgrave, Smartbox and Aer Lingus, among others.

I believe the best way to change is to design it with the people it affects. That's how I run projects, and it's how I hire.

What clients say

We worked with Delve over a number of years on employee experience and organisation design projects. They consistently provided us with deep insight following their collaborative and research-driven approach.
Jon SindenHead of UX, Bank of Ireland
The team ran an efficient, impactful sprint, grounded in research and collaborative ideation. It helped the team take immediate action and change ways of working.
Frank GaineDirector of Insights and Experience, Smartbox
Delve benchmarked the market, helped us define role descriptions and org structure, and then found us the right people. Many remain with us today, many years later.
Anthony QuigleyEdTech founder and investor
I've worked with Ed and the team for years. He really understands the digital experience world and represents our company well to potential candidates.
Fergal O'ConnellDirector of Digital Experience, Aer Lingus

Tell us who you need.

A role to fill, a team to build or a change to plan. We'll tell you what would help, and what it costs. The first call is free.

Talk to us about a role